Privacy Policy
- We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Dr Shetty’s Cosmetic Centre and its affiliates (collectively “Dr Shetty’s Cosmetic Centre, we, our, us”) collect, use, share or otherwise process your personal information through the Dr Shetty’s Cosmetic Centre website www.drshettyshairtransplant.com, its mobile application, and m-site (hereinafter referred to as the “Platform”). By visiting the Platform, providing your information, or availing of our product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions. If you do not agree, please do not access or use our Platform.
- When you use our Platform, we collect and store your information which is provided by you from time to time. In general, you can browse the Platform without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service, product, or feature on the Platform.
- We may track your buying behavior, preferences, and other information that you choose to provide on our Platform. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Platform or not), which URL you next go to (whether this URL is on our Platform or not), your computer browser information, and your IP address.
- We collect personal information (such as email address, delivery address, name, phone number, credit card/debit card, and other payment instrument details) from you when you set up an account or transact with us. While you can browse some sections of our Platform without being a registered member, certain activities (such as placing an order or consuming our online content or services) do require registration. We do use your contact information to send you offers based on your previous services and your interests.
- Dr Shetty’s Cosmetic Centre may use the information submitted by you to send you e-mails for administrative purposes. Dr Shetty’s Cosmetic Centre does not make these e-mail addresses available to any third party.Dr Shetty’s Cosmetic Centre does not trade or sell your Personal Information in any manner, except as is provided under Section 2 below, or if express consent is sought from you. When you use the site, Dr Shetty’s Cosmetic Centre servers (which may be hosted by a third-party service provider) may collect information indirectly and automatically about your activities on the site; for instance by way of cookies. A cookie is a small amount of data that is sent to a user’s browser from a web server and is eventually stored on a user’s computer hard drive. This anonymous information is maintained distinctly and is not linked to the Personal Information you submit to Dr Shetty’s Cosmetic Centre. The anonymous information will be used for Dr Shetty’s Cosmetic Centre understanding of how the site is used and for other statistical purposes, for system administration and to personalize your experience.
- Dr Shetty’s Cosmetic Centre may also collect information related to access times, browser type, and your IP address for tracking usage patterns and, if necessary, deny service in accordance with our Terms. Whether you want your web browser to accept cookies or not is up to you. If you haven’t changed your computer’s settings, most likely your browser already accepts cookies. If you choose to decline cookies, you may not be able to fully experience all features of the website. You can also delete your browser cookies or disable them entirely. But this may significantly impact your experience with our website and may make parts of our website non-functional or inaccessible. We recommend that you leave them turned on.
- We use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our website, and your interaction with our products and services. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user. They may use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry-standard technology used by most major websites.
- Dr Shetty’s Cosmetic Centre may disclose aggregated information about the use of the site, but it will never contain Personal Information. Dr Shetty’s Cosmetic Centre does not disclose Personal Information to third parties in the normal course of operations. However, in situations when Dr Shetty’s Cosmetic Centre is legally obligated to disclose information to the government or other third parties, we will do so.
- You are required to submit your personal information at the time of making an online purchase. Dr Shetty’s Cosmetic Centre uses an online payment gateway that is operated by a third party and the personal information that you share with Dr Shetty’s Cosmetic Centre is transferred and shared with such third-party payment gateway operators. The said operator may also have access to your online purchase history/details that you make from our shop online website.
- Extremely sensitive information like your card details is transacted upon secure sites digitally under encryption, thereby providing the highest possible degree of care available as per current technology. You are advised, however, that Internet technology is not 100% safe and you should exercise discretion on using the same.
- Dr Shetty’s Cosmetic Centre will use the information only in accordance with the Privacy Policy under which the information was collected unless we have received explicit authorization. The returned items will only be accepted in their original packaging, which includes bags, tags, boxes, invoices, documentation, warranty cards (if any), all accessories, and all the things that were present when the item was delivered to you.